1.1 We are committed to protecting and respecting your privacy.
1.2 This Privacy & Cookie Policy (together with our Terms of Use and Trading Terms) explains how we collect, use, and protect personal data when you use hashtagdigital.io (the “Site”), purchase our services or digital products, or subscribe to our communications.
1.3 For UK and EU data protection laws, Hashtag Digital is the data controller.
2.1 We may collect and process:
Identity & contact data: name, email, job title, business name, links to social profiles.
Transaction data: purchases of services or digital products, invoices, VAT info.
Marketing preferences: newsletter opt-in, download history, event sign-ups.
Communications: messages you send via forms, email, or social DMs.
Usage data: pages visited, referring sources, session data, device and browser details.
Technical data: IP address, cookies, analytics identifiers.
User content: testimonials or case-study permissions you provide.
Direct interactions (forms, checkout, discovery call bookings).
Automated technologies (cookies, analytics).
Third parties (payment processors, email service providers, ad platforms, social platforms if you connect or interact).
We process personal data only where we have a lawful basis under UK GDPR:
Contract: to provide services or deliver digital products you purchase, manage billing, and customer support.
Consent: to send newsletters and promotional emails where you opt in; to place non-essential cookies.
Legitimate interests: to improve the Site, protect our business, measure campaign performance, and prevent fraud.
Legal obligation: to keep tax and accounting records.
5.1 We send emails only where permitted (consent or soft opt-in for similar products). You can opt out any time using the unsubscribe link or by contacting us.
5.2 If you download a free resource, we may send helpful, related content. You can unsubscribe at any time.
6.1 We use cookies and similar technologies to run the Site and understand usage. Categories include:
Essential (required for basic functionality and security).
Analytics (e.g., Google Analytics, Pinterest Tag, LinkedIn Insight Tag) to understand performance.
Preference/User (remembering options).
Marketing (to show relevant content or measure ads).
6.2 You can manage cookies in your browser. Non-essential cookies are set only with consent where required.
6.3 For more about cookies, visit allaboutcookies.org.
We may use reputable providers for payments, email delivery, analytics, scheduling, file delivery, and customer support. These third parties process data on our behalf under contracts that protect your information.
Some providers may process data outside the UK/EEA. Where they do, we rely on appropriate safeguards (e.g., UK/EU Standard Contractual Clauses or adequacy decisions).
We use appropriate technical and organisational measures to protect personal data. No method of transmission is completely secure. You are responsible for keeping any passwords confidential.
We keep data only as long as needed for the purpose collected:
Contracts and billing records: up to 7 years for tax/accounting.
Marketing data: until you unsubscribe or after a period of inactivity, then we delete or anonymise.
Support communications: for as long as needed to resolve the matter.
Subject to law, you may:
Request access, correction, deletion, or restriction.
Object to processing based on legitimate interests or direct marketing.
Withdraw consent at any time (does not affect past lawful processing).
Request data portability.
To exercise rights, contact us (details below). We respond within one month. You can complain to the ICO (ico.org.uk).
We may update this policy. The latest version will always be on the Site with the effective date.
Hashtag Digital
Email: hello@hashtagdigital.io
Site: https://hashtagdigital.io